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Full Time Temporary
First Shift (Day)
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PURPOSE: Provide technical assistance to computer system users. Specialists are responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. The technical skills include knowledge of electronic equipment and computer software.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE: Associate's degree in computer related field or equivalent training required. Entry level to 2 years experience required. Responsibility level: Exercises minimal independent judgment with direction from supervisor.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Basic ability to work independently and manage one's time. Basic knowledge of computer hardware and software (Preferred). Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software (Typically required).
RESPONSIBILITIES: Answer user inquiries regarding computer software or hardware operating to resolve problems, typically of a lower complexity. May install software or perform hardware testing remotely. Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.
Apex Systems, Inc
Apex Systems is an IT staffing and services firm. We specialize in providing IT professionals for contract, contract-to-hire, and direct placements. We serve Fortune 500, mid-market, and emerging companies from a wide variety of industries, including financial services, government services, communications, technology, healthcare, energy & utilities and others.
5020 Sadler Place
Glen Allen, VA 23060
Job Posting Entered On :
Job Posting Expires On :