Graduation from High School or Possession of a High School Equivalency Diploma
Four years of business, personnel, or administrative experience -- at least 2 years of
which shall have involved giving assistance to individuals regarding personal, legal,
financial, or placement problems.
DISTINGUISHING FEATURES OF THE CLASS:
Has responsible charge of the administration of the County Veterans Service Agency; does related work as
required. This is an administrative position involving responsibility for planning and directing the activities of the County Veteran's Service program. Work requires a thorough knowledge of federal, state, and local laws pertaining to veterans benefits and of regulations and procedures established by the Veterans Administration and other federal agencies. Supervision is exercised over the work of a part-time Deputy, a part-time clerical assistant, and drivers. The work is performed without supervision in accordance with general policies outlined by the County Board of Legislators.
TYPICAL WORK ACTIVITIES: Illustrative only
Counsels, advises and assists veterans and their families regarding rights and benefits under Federal,
State and local rules and regulations:
Assists veterans, active service members and interested parties with the preparation and presentation
of claims for benefits for the Veterans Administration, the armed forces and all Federal, State and
County agencies; Represents veterans in hearings before the adjudication board of the Veterans Administration; Personally interviews claimants in need of assistance; Makes necessary contacts with various federal, state, and local agencies relative to claims and benefits to which veterans and their dependents are entitled; Secures documentary evidence necessary for the proper presentation of claims and represents veterans and claimants before various boards or officials; Advises dependents and relatives as to burial benefits, orders headstones, and arranges for placement in local cemeteries; Attends conferences held by the Veterans Administration and other government agencies; Supervises the transportation of veterans to various appointments as needed; Prepares the annual agency budget;
Attends meetings of the Board of Legislators and makes periodic reports to the Board and to the
New York State Division of Veteran's Affairs; May arrange for home care, hospitalization and nursing home care of veterans, including transportation, as needed; Prepares budget for submission to County Manager; Composes correspondence and supervises the maintenance of veterans records; Does related work as required.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES, & PERSONAL CHARACTERISTICS:
Thorough knowledge of federal, state, and local laws, and regulations relating to veterans benefits
and services; Thorough knowledge of the forms, methods, procedures, and records involved in the processing of veterans benefit claims; Good knowledge of counseling techniques; Good knowledge of governmental structure and resources on the Federal, State and Local levels; Demonstrated ability in public relations; Ability to express ideas clearly and concisely; Ability to establish and maintain effective working relationships with others; Ability to understand and empathize with the needs and concerns of others; Ability to operate a personal computer and utilize common office software programs;
Interest in veterans problems; Good judgment; Resourcefulness; Tact; Physical condition commensurate with the demands of the position.
HOW TO APPLY: DEADLINE EXTENDED TO JULY 31, 2018
Go to: https://mycivilservice.cayugacounty.us/jobopps
and click on the APPLY button next to the title of
DIRECTOR, VETERANS SERVICE AGENCY Or you may pick up an application at our office:
Cayuga County HR/Civil Service Office
County Office Building, 2nd Floor
160 Genesee Street
Auburn, NY 13021
or by mail